Privacy policy

Privacy Policy
Last updated: April 2026

1. Overview 
At OSCMO, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. Information We Collect 
We collect personal information necessary to process your orders and provide our services, including:

  • Name and contact details (email, phone, address)
  • Payment information (processed securely via Shopify Payments — we do not store card details)
  • Order history and purchase details
  • Website usage data (via cookies and analytics tools)

3. How We Use Your Information 
We use your personal information to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your enquiries and customer service requests
  • Improve our website and customer experience
  • Comply with legal obligations

4. Marketing Communications 
We will only send you marketing emails if you have opted in. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us at hello@oscmo.com

5. Sharing Your Information 
We do not sell your personal information. We may share it with trusted third parties solely to operate our business, including:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping carriers

These parties are required to keep your information secure and confidential.

6. Cookies 
Our website uses cookies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings, though this may affect some website functionality.

7. Data Security 
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our store is hosted on Shopify, which maintains industry-standard security measures.

8. Access & Correction 
You have the right to access and correct the personal information we hold about you. To make a request, contact us at hello@oscmo.com

9. Changes to This Policy 
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us 
For any privacy-related questions or concerns, please contact us at hello@oscmo.com